Check with seller Why Empathy is the need of the hour for enhanced employee engagement Mission Viejo

Published date: September 23, 2020
  • Location: Mission Viejo, California 92691, USA, Mission Viejo, Mission Viejo, California, United States

With uncertainty in picture, employers are seeking ways to optimize the activities that accelerate employee engagement, empathy being the most pivotal of them.

When you look at what has been happening the past six months given the global pandemic, much of the attention has been drawn to charts and metrics around dropping stock prices, revenue decreases, and organizations going out of business or struggling to be successful.

Yet, driving all of those business outputs that everyone speaks about in the media is impacted by the most important input: employees.

Employees drive successful businesses. Period. Engaging employees needs to be a critical agenda item for executive teams on a regular day, but is of paramount importance during times of uncertainty and unprecedented change.

Engaging employees is ‘table-stakes’

More now than ever, companies should be doubling down on ensuring they’re creating an experience where employees are engaged at work. Uncertainty and change negatively impacts employee engagement… and this isn’t ‘hearsay.’

My organization measures and offers sentiment about employee engagement in organizations across the globe, and in a thirty-day period within the month of March this year, across the board of all of our customers we saw scores measuring Communication drop 57%, Confidence in Company Outlook drop 89%, and overall engagement drop 42%.

As a business leader at an organization which has historically had an extremely engaged workplace, we weren’t immune either. The chart below shows how we had 100% positive responses to our internal weekly pulse check around employee sentiment leading up the pandemic… and then it started to drop.

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